Returns & refunds

We want you to feel sure before you buy. Ask anything about a painting — size, framing, colour in your room, shipping — and we will answer with clear detail. What you receive will match the photographs and videos we share for that work.

Our collection is almost entirely one-of-one. Paintings are fragile and carefully crated, so shipping is involved. For those reasons we do not accept returns for change of mind, preference, or second thoughts after delivery.

If a piece arrives damaged — rare, but possible — we will make it right. That may mean repair, an exchange for another available work if you agree, or in some cases a return and refund of the amount paid. Email sricreativestudio@gmail.com within 48 hours of delivery with photos of the crate, packing, and the painting so we can help quickly.

Commission pieces follow the terms we agree before work starts. Approved refunds go back to the original Razorpay method, usually within 5–7 business days after we confirm the claim.